Privacy Policy

We take your privacy very seriously

Infinitium Corporation has created this privacy statement in order to demonstrate our commitment to our customers privacy and website visitors. This Privacy Policy applies to all products and services we provide. In this policy we explain how and why we collect your personal information, how we use it, and what controls you have over our use of it.


We respect your privacy and want to make your experience using our Services as enjoyable and rewarding as possible. Some information provided to us by clients, customers, contractors and other third parties might be considered private or personal. Without these details we would not be able to carry on our business and provide our services to you. We will only collect such personal information if it is necessary for one of our functions or activities.

Information we collect

Infinitium Corporation collects personal information in the following situations:

i.   If you contact us, we may keep a record of that correspondence.
ii.  When you establish or access an account or order product.
iii. When you submit your e-mail address to our web site mailing list.
iv.  When you place an order via our web-site, telephone, or fax, we will collect personal information from you. This information includes your full name, mailing address, contact telephone and fax numbers, and your email address. We will also collect payment details when you apply to register, renew, or transfer a domain name; when you order or renew a SSL certificate, an email or website hosting package; or when you top up your client account to buy any of the services we provide. Additional information such as your date of birth, document number (including, but not limited to national ID card number, national ID card country of issue, drivers licence number, passport number, passport country of issue, or birth certificate number) may be requested by the registry in order to comply to the registration terms. Financial Information collected via our web site is used by us to bill you for products and services. Any financial information that is collected is for the purpose of transaction approval and funds transfer. The financial information we collect from you is strictly confidential and held on secure servers in controlled facilities owned by specialized and reputed online payment processing companies such as PayPal. We will never directly store credit cards information or other sensitive data regarding to payment means on our servers.

Our infrastructure consists of servers deployed at multiple datacenters that are owned and operated by us. All information collected within our services securely resides on this network of servers. Infintium Corporation operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary. Only authorized individuals have access to the information provided by Our customers.

Use of Information

We only use and process personal information for the purposes described in this Privacy Policy. In addition to the above, such purposes include:

- Communicating with you
- Making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information.
- Providing our services.
- Auditing, research and analysis in order to maintain, protect and improve our services
- Ensuring the technical functioning of our network
- Protecting our rights or property and that of our users
- Developing new services
- As described in the respective Terms of Service of each of our services and in the Infintium General Terms of Service
- Developing new services

We do not share your personal information with third parties not in connection with our company but we may share that information with companies or organizations connected with us, such as subsidiaries, sister-companies and parent companies, with the express provision that their use of such information must comply with this policy.

Contact data for Domains Registration

In certain jurisdictions or pursuant to the rules of the Internet Corporation for Assigned Names and Numbers ("ICANN") or certain registries, Domain Name Registration Information has to be made available and accessible to the public through a "WHOIS" search. The WHOIS database is a publicly accessible database that lists the Domain Name Registration Information for a particular domain name, the nameserver(s) to which the domain name points, and the domain name's creation and expiration date. Accordingly, the Domain Name Registration Information you provide is hosted by us and provided to the public through WHOIS searches. At times, Subscribers may receive solicitations that result from searches of the publicly available WHOIS database by other companies or individuals. Any such solicitations or SPAM do not come from us and we do not control the use of WHOIS information by third parties. Further, pursuant to ICANN rules, we are required to make WHOIS data available to any third party that enters into a bulk access agreement. While ICANN allows individuals to opt-out (using the account management panel, domain management console or similar service) of having their WHOIS information made available to third parties through bulk access, companies, such as ours, businesses, and other organizations do not have the ability to opt-out of having their information made available to a third party that enters a bulk access agreement. We may also deposit your Domain Name Registration Information with a third-party escrow provider to comply with ICANN requirements.

WHOIS Policy

The public WHOIS service is a standard feature of domain name systems around the world. The purpose of the WHOIS service is to allow users to query a domain name to find out the identity and contact details of the registrant. The WHOIS service is provided by the registry via a web-based tool and Port 43.

1. Collection of WHOIS Data
i.   Data about each domain name registration is collected from the registrant by the registrar, and submitted to the registry in accordance with the procedural requirements of the registry. The WHOIS service displays a subset of the full registry data for each domain name (known as the "WHOIS data").
ii.  The WHOIS data that is collected by registrars at the time of registration is highly accurate and reliable. However, the integrity of the WHOIS database is undermined if the data is not kept up-to-date.
iii. In order to maintain the integrity of the WHOIS database, registrants are required to notify their registrar of any changes to WHOIS data for their domain name(s) and the registrar must update the WHOIS database on receipt of new information from the registrant.
2. Use of WHOIS Data
In the interests of protecting the privacy of registrants, the following activities are strictly prohibited:
i.   use of WHOIS data to allow, enable or otherwise support the transmission of unsolicited communications to any person, by any means;
ii.  use of WHOIS data to support an automated electronic query process; and
iii. bulk access to WHOIS data (ie. where a user is able to access WHOIS data other than by sending individual queries to the database).


A "cookie" is a small data file that can be placed on your hard drive when you visit certain websites or open certain emails. We may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and Services we provide and to manage our telecommunications networks. More specifically, we use (i) "required cookies" which are required for our website to work, (ii) "performance cookies" which allow us to analyze how Visitors use our website so we can measure and improve the performance of our website, (iii) "functional cookies" which allow us to remember choices you may have made on our website, and (iv) "advertising cookies" which are used to present ads that are relevant to your interests. These cookies do not enable third parties to access any of your personal information. You may set your Web browser to notify you when you receive a cookie. However, if you decide not to accept cookies, you may not be able to take advantage of all of the features of our website. Additionally, be aware that if you visit third party websites where you are prompted to log in or that are customizable, you may be required to accept cookies. Advertisers and partners may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them. We may utilize cookies to track referrals from internal and external affiliates, as well as advertising campaigns. We may also use a third party service provider to send emails that you have agreed to receive. Pixel tags and cookies may be used in those email messages to help us measure the effectiveness of our advertising, how our Visitors use our website and to enable us to provide more focused marketing communications to you.

Access to and correction of personal information

We are committed to maintaining accurate, timely, relevant and appropriate information about our customers, clients and web-site users. For the purposes of receiving timely renewal notices, consumer alerts, and other related correspondence, it is imperative that the contact details we hold for you are always current. If you would like to access or advise us of a change to your personal information, please contact us. Inaccurate information will be corrected upon receiving advice to this effect from you. To ensure confidentiality, details of your personal information will be passed on to you only if we are satisfied that the information relates to you.

Changes to Privacy Policy

From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated. Changes will be posted on this Privacy Policy page so that users are always aware of what information is collected, how it is used and the way in which information may be disclosed. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments. If you require further information regarding our Privacy Policy, please contact us.


You accept that your use of this site includes your acceptance of this Privacy Policy and the Terms of Service.

This privacy policy was updated on December 21, 2013